Privacy Policy

NIKKOO FMCG PRIVATE LIMITED (hereinafter referred to as “We”, “Us”, or “Our”) values the trust you place in us and recognizes the importance of protecting your personal data and privacy.

This Privacy Policy explains how we collect, use, share, and protect your information when you visit or use our website and other online platforms (hereinafter collectively referred to as the “Platform”).

By visiting or using the Platform, providing your information, or availing of our products or services, you agree to be bound by this Privacy Policy, our Terms of Use, and other applicable service conditions.
If you do not agree, please refrain from using our Platform.

1. COLLECTION OF YOUR INFORMATION

When you use our Platform, we collect and store information that you provide from time to time.
You can generally browse the Platform without revealing your identity. However, once you provide personal information, you are no longer anonymous to us.

We may collect the following types of information:

Personal details: such as name, email address, phone number, billing and shipping address, and payment details (credit/debit card, UPI, etc.).
Transaction details: including purchase history, payment method, and order preferences.
Device and technical data: such as your IP address, browser type, operating system, and usage patterns.
Behavioral data: such as search preferences, click patterns, and shopping interests.

This information is used to understand user behavior, improve our services, and personalize your experience.

We may also collect correspondence sent to us via email, letters, or online communication, which may be stored in your customer record.

We may request access to device information (SMS, contacts, location, etc.) or identity details such as PAN, GST number, or Government ID for:
(i) GST invoicing;
(ii) eligibility checks for certain offers or services;
(iii) verification and fraud prevention.

If you decline to provide such permissions or data, certain services or features may not be available.

2. COOKIES

We use cookies and similar technologies to enhance your user experience and analyze site performance.

Cookies are small data files placed on your device that help us recognize repeat visitors, remember preferences, and track website traffic.

You may choose to disable or delete cookies via your browser settings; however, doing so may limit access to some features of the Platform.

We also use third-party tools such as Google Analytics to measure user behavior and improve functionality.
To learn more, visit:
Google Privacy Policy
Opt out of Google Analytics

3. SHARING OF PERSONAL INFORMATION

We may share your information with:

Our corporate affiliates, logistics providers, and business partners for order fulfilment, payment processing, and customer service.
E-commerce partners such as Amazon, Flipkart, and others for sale, delivery, and support of our products.
Service providers who help us manage operations, including marketing, analytics, IT services, and payment gateways.

We may also disclose your information when required by law, to enforce our Terms, respond to legal requests, or protect rights, property, or safety.

If the company undergoes a merger, acquisition, or reorganization, your data may be transferred to the successor entity, which will continue to protect it under this Privacy Policy.

We do not sell or share your personal data with unrelated third parties for marketing purposes without your explicit consent.

4. LINKS TO OTHER WEBSITES

Our Platform may contain links to third-party websites (such as Amazon or Flipkart).
We are not responsible for the privacy practices, content, or policies of those websites. Please review their respective privacy statements before sharing personal data.

5. SECURITY PRECAUTIONS

We maintain reasonable physical, electronic, and procedural safeguards to protect your information.
Whenever you access your account or payment gateway, we use secure server technology.

However, data transmission over the Internet is not fully secure. By using our Platform, you accept the inherent risks associated with online data sharing.
Please keep your account credentials confidential and secure.

6. ADVERTISEMENTS ON PLATFORM

We may display advertisements or use third-party ad networks that collect anonymous data about user interests to deliver relevant ads.
These parties do not receive any personal identifying information such as your name, phone number, or address.

7. CHILDREN’S INFORMATION

Our Platform is intended for individuals aged 18 years and above.
We do not knowingly collect personal data from minors.
If you are under 18, you must use the Platform under the supervision of a parent or legal guardian.

8. DATA RETENTION

We retain your personal information only for as long as necessary to:

Fulfill the purpose for which it was collected;
Comply with legal or regulatory obligations;
Resolve disputes or enforce agreements.

Certain anonymized data may be retained for analytical or research purposes.

9. YOUR CONSENT

By accessing the Platform and providing your personal data, you consent to the collection, storage, use, and disclosure of such information in accordance with this Privacy Policy.

You also consent to being contacted by us or our affiliates through SMS, email, WhatsApp, or phone for service updates, offers, and transaction-related communication.

If you provide information of another individual, you confirm you have the authority to do so.

10. CHANGES TO THIS PRIVACY POLICY

We may update or revise this Privacy Policy from time to time to reflect changes in law, technology, or our operations.
The latest version will always be available on the Platform with the “Last Updated” date.
Please review it periodically for updates.

11. GRIEVANCE OFFICER

In compliance with the Information Technology Act, 2000 and applicable rules, the details of the Grievance Officer are as follows:

Grievance Officer
NIKKOO FMCG PRIVATE LIMITED
Sri Radhey Shyam, Ram Jankinagar Shahpur,
Basharatpur, Gorakhpur – 273004, Uttar Pradesh, India.
Email: nikoowash@gmail.com
Time: Monday – Saturday (10:00 AM – 6:00 PM)

13. QUERIES

For any questions, feedback, or concerns related to the collection or use of your personal data, please contact our support team at:
nikoowash@gmail.comNIKKOO FMCG PRIVATE LIMITED (hereinafter referred to as “We”, “Us”, or “Our”) values the trust you place in us and recognizes the importance of protecting your personal data and privacy.